Welcome to UnitedHealthcare - Together We Are Making a Difference in the Lives of 47 Million Americans. Would you like the opportunity to provide strategic leadership to ensure the digital roadmap improves the experience for our members across all lines of business within UnitedHealthcare? If so, this role is for you! The Digital Experience Senior Director for UHC Digital team builds and oversees experience strategies and standards across all UHC digital properties and products. This role will heavily collaborate with leadership of digital product to understand, communicate and implement user - centric experiences in partnership with various UHC organizations including lines of business, marketing, operations and engineering teams in order to achieve product goals. This role will also manage a team of user experience experts, interactive designers, content strategists, information architects and other roles to ensure the experience vision is carried out. Primary Responsibilities:Define, build and execute digital experience strategy across multiple digital products Build digital experience standards and templates for UHC products and align with other partner product teams when necessary Partner with product leads to align on goals and understand usage and metrics Supervise daily creative workflow and ensure timely delivery of all collateral Utilize quantitative and qualitative data to ideate and propose optimized features with product teams Continuously evolve and increase the maturity of UHC Digital's experience capabilities including processes and tools Lead, grow and nurture digital experience talent, skills and understanding across digital teams Study, implement and evangelize industry best practices in order to improve results
Required Qualifications:8 + years of digital experience strategy, user experience, interaction design, information architecture or visual design 5+ years of digital experience leadership experience 5+ years of demonstrated portfolio of user - centric digital experiences with proven, positive impacts to engagement and KPIs Extensive background in using metrics and testing results to enhance a user experience Understanding of Accessibility standards and best practices Experience working with multi - disciplinary teams comprising product managers, project managers, marketers and engineering Track record of successful collaboration with business executives on delivering experience strategy Results - oriented individual with strong influencing, problem solving and negotiation skills Experience managing creative teams within a digital product organization Ability to build the right team, focus people and model / demand integrity Outstanding communication / storytelling skills Knowledge of current digital web and application standards Knowledge of current UI / UX toolsPreferred Qualifications:Adobe Suite HTML / HTML5 / CSS XML User Research, Design and Creative Digital Product Management Front - end development Content Marketing Knowledge of core SEO best practices Digital Marketing Applications Digital Commerce Advertising Networks Customer Relationship Management Marketing Technology OperationsTechnology Careers with UHC Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Digital Experience Director, leadership, digital, marketing, supervisor, management, information architecture, visual design, Minnetonka, MN, Minnesota
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.