We are looking for a Business Analyst to produce high-quality documentation that contributes to the overall success of our products. You will join the technical product management team who work collaboratively with developers, quality engineers, architects, and usability experts. The Business Analyst will provide feedback and suggestions for process and product improvement. Primary Responsibilities:Work with internal scrum teams to obtain an in-depth understanding of the product and the documentation requirements Produce high - quality documentation that meets applicable standards and is appropriate for its intended audience in a fast paced, dynamic environment Write easy - to - understand product admin guides and online help Manage our inventory of documentation to ensure updates are performed during pertinent release cycles Analyze existing and potential content, focusing on reuse and single - sourcing opportunities Update SharePoint and external community sites with documentation and documentation links
Required Qualifications:3+ years of working experience in technical writing of client - facing software documentation 3+ years of business analysis experience Detail oriented and self - starter Ability to deliver high quality documentation, paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Excellent written and verbal communication skillsPreferred Qualifications:Experience with clinical editing software Experience using SVN, Microsoft Visio and Madcap Flare Experience working with teams utilizing Agile methodology Basic familiarity with SDLC and software development Healthcare industry experience (Example: Provider, Payer, or Clearinghouse) Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job keywords: Business analyst, technical writer, technical writing, software documentation, client, customer, external, product documentation, SDLC, software development, Agile, Optum, West Valley City, UT, Utah, Salt Lake City
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.