Healthcare isnt just changing. Its growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And thats what fueled these exciting new opportunities.
Who are we? Optum360. Were a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, well leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.
If youre looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. Its an opportunity to do your lifes best work.
Creating Standard Operational Procedure documentations through shadowing of employees
Creating and editing training materials or employment manuals for the departments
Engage / collaborate with appropriate stakeholders and SMEs to identify business needs, performance goals and gaps
Demonstrate understanding of our business (organization structures, business strategies, goals and objectives, global businesses)
Adhere to applicable internal and external communication standards established for the business (e.g., internal style guides, communication industry standards, company branding)
Determine project goal / milestones based on identified business needs / timelines, and obtain appropriate approvals (e.g., go / no go decisions, check points)
Obtain stakeholder and SME approval/sign-off of documentation materials (following review cycles) and make needed revisions based on stakeholder feedback
Publish and upload files to the appropriate locations (knowledge library, SharePoint)
Respond to on-going feedback from trainers, and make appropriate adjustments to documentation deliverables
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.