General Dynamics Mission Systems has an immediate opening for an Advanced Usability Specialist. This position provides an opportunity to further advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.
General Dynamics’ User Experience (UX) team provides direction to Engineering on user interface for complex systems. As a user experience researcher in the UX department, you will play a major role in projects from concept to completion, leveraging expertise in design research, ideation, concept development, wire-framing, and communication with the end user.
You have a sensitivity and passion for the end user and excellent user research methodology; You write user stories and persona's in your sleep
You consider yourself a user advocate
You have experience performing human factors and usability research: Defining studies, creating methods, refining methods; conducting studies; analyzing data; writing reports with recommendations
You are able to identify potential usability issues; Understand and act on relevant usability issues and decide what to test and at what level to test, e.g. heuristic, informal or formal
You are comfortable using either existing research or creating new research methods to answer novel questions
You can identify what metrics you need and know how to gather and analyze them; You also know when they can be misleading and how to make decisions without them
You are excited by the challenge of making great tools for users
You are comfortable brainstorming on the fly at the white-board
You incorporate feedback from all key stakeholders and welcome ideas from every discipline
You involve the team in your thinking early and often, or better yet, you do much of your thinking collaboratively
Your research is complete including actionable recommendations to the team
You’re comfortable communicating results and recommendations in appropriate mediums, such as storyboards, videos, or Power-Point
You can clearly convey your ideas, and you stay involved and iterate as development progresses
You can find and focus on the highest priority things that have the most impact on the end user
You have a scientific, fact-based approach; you filter out noise in order to target high-impact decisions
You’re a systems thinker who can manage both local and global priorities
When you see a problem, you roll up your sleeves and start fixing it, whether or not it’s in your traditional wheelhouse
You tell compelling stories about your work and present it confidently to stakeholders
You are an excellent writer and organized thinker
You can manage difficult discussions with tact and diplomacy
You both learn from and teach those around you with regularity
You look for ways to continuously improve your own process as well as that of the teams you work on
REQUIRED DEGREE TYPES AND EXPERIENCE:
A Bachelors plus 5 years of relevant experience in a design research-related field: interaction design, psychology, human factors or a related field.
Masters or PhD degree plus 3 years experience in a design research-related field: interaction design, psychology, human factors or a related field.
Strong portfolio of research based work
Qualitative and quantitative advanced research
Must possess excellent research skills and be highly proficient in all phases of research execution, planning to report writing
Excellent communication and collaboration skills
Proven time management and organizational skills, must be able to work both within a team context and independently with minimal direction when required
Ability to multi-task on projects to meet competing deadlines
CLEARANCE REQUIREMENTS: A current TS/SCI Security Clearance is required. Due to the nature of work performed within our facilities, U.S. citizenship is also required.
Employer will assist with relocation costs.
Additional Salary Information: Relocation assistance is provided. Competitive salary and benefits package.