GREATCAREEROPPORTUNITYWITH ‘OUT OF THIS WORLD’ BENEFITS— Washtenaw Community College (WCC) offers a generous benefit package and top pay. The Technical Writer & Instructional Designer position offers an opportunity to be play a major role in the success of our staff and students. This position is provided for with outside funding and shall not continue beyond the life of such funding. SOME OF OURBENEFITSINCLUDE: - Affordable & Comprehensive Health, Dental, Life and Vision Insurance - Extensive Paid Time Off - WCC Classes-Tuition Paid and tuition reimbursement available for classes taken outside of WCC - Retirement Options to include Michigan Public School Employee Retirement System (Pension and Defined Contribution Plans) OR TIAA Defined Contribution Plan with substantial college contribution - WCC Health & Fitness Center discount The JATC669 Sprinkler Fitter Education Department at Washtenaw Community College is a distance eLearning program for Local Union 669 Sprinkler Fitter Apprentices. The Technical Writer & Instructional Designer Position shall work in close partnership with JATC Instructors, Subject Matter Experts and the department’s Instructional Design team to improve course materials and raise standards for future course development. This is a multi-faceted position with a primary emphasis on revising course exam questions with the secondary functions of facilitating online pedagogy effectiveness and providing administrative support to Apprentices when needed.
Previous experience or knowledge of pipe-trades, fire protection systems, and/or sprinkler fitting is not required for candidates to be qualified for this position. There is, however, a need for candidates to demonstrate that they can effectively comprehend the course subject fundamentals from technical source materials without need for additional formal training.
Essential Job Duties & Responsibilities: • Based on existing Sprinkler Fitter Apprentice Education course material, the Technical Writer & Instructional Designer will compose new or modify existing multiple choice questions for online lesson quizzes and final exams. • Create a writing style and pedagogy guide of multiple choice and short answer question best practices. • Collaborate with Subject Matter Experts and coordinate the exchange of notes and feedback from Director, Subject Matter Experts, Instructors, Apprentices and other members of the department Instructional Design team. • Ensure all new question banks are accurate and relevant to course materials and learning goals before course revisions are launched. • Format questions as necessary into eLearning software banks such Examview and Moodle LMS, coordinate their upload with the Web Administrator. • Create question bank archives that can be easily reformatted and shared with third parties via Adobe Acrobat and/or Google Docs. • Travel for occasional in-person meetings with SMEs as project requires. • Meet course revision project deadlines required by Director and JATC669 client. • The Technical Writer & Instructional Designer will spend time researching proven practices in eLearning higher education pedagogy as it applies to student retention and success. • Attend formal training in Instructional Design methodology and the use of eLearning technology tools when such training is available. • Familiarize themselves with eLearning software such as Moodle LMS, Blackboard LMS and Examview enough to help department maximize their potential value to the eLearning program when creating online quizzes and teaching tools. • Assist Subject Matter Experts and Director in course revision strategy planning and consult team in course material transitions to an eLearning format. • The Technical Writer & Instructional Designer will also staff the Apprentice support call center when necessary. Must be able to answer phones and emails to provide accurate program and student records information with friendly and efficient customer service. May also need to provide low-level technical support to end-users of novice ability. • Provide clerical and student processing support during absences of other department members, including enrollments and hand-graded lesson processing. • Perform other duties as assigned by the Director, Sprinkler Fitter Apprentice Education.
Minimum Qualifications: • Bachelor’s Degree in Technical Writing, Journalism, Instructional Design, Higher Education or related field in Education, Writing or Communications. • At least one year experience composing exams consisting of multiple choice and short answer questions for secondary and/or post-secondary course education. • Excellent English writing style and grammar proofreading skills. • Excellent reading comprehension of technical training manuals and textbooks. • Comfortable learning about sprinkler fitting and other union construction trades at an accelerated pace and discussing topics with union trades Subject Matter Experts. • Able to professionally and effectively communicate and coordinate with union tradesmen, instructors and College administrators. • Proficient use of Windows, Word, Excel and web-browsing software. • Familiarity with at least two programs from Adobe Creative Suite (Acrobat, Photoshop, Illustrator, InDesign, Flash, Premiere, etc). • Familiarity with at least one Learning Management System such as Blackboard or Moodle. • Able to learn unfamiliar eLearning software with minimal training, able to self-troubleshoot/research unfamiliar software functions. • Able to write and concentrate in a multi-task, call-center environment. • Able to work independently, prioritize tasks, and complete projects by deadline with minimal supervision. • Able to handle confidential materials and student information appropriately.
• Must attach resume, cover letter and transcripts. Include entire education and work history on application. • Digital files or links to work samples and portfolios may also be included with application and will be considered. • Applicants selected to interview will be required to complete a one-hour written assessment of their computer literacy and software comprehension. • Applicants selected to interview will be provided examples of sprinkler fitter course text and required to submit a writing sample of questions.
For over 50 years, WCC's open-door admissions policy, affordable tuition rates, and high-quality classes have attracted students from local communities and around the world. More than 18,000 register for credit classes each year, and thousands more enroll in non-credit LifeLong Learning classes. WCC's diverse student body includes more than 1,000 students from over 100 foreign countries.WCC's smal...l classes allow for lots of individual attention. The average class size is 22 students. That's a fraction of the size of many basic classes at four-year colleges and universities.WCC also emphasizes convenience. It offers classes seven days a week, at night, and online. And transferring is easy because WCC has agreements with four-year schools throughout Michigan.