Information technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are able to offer services—whether needed at your desktop or to solve a major business, academic or research objective—to everyone at Cornell.
What you will do:
Meet with users and stakeholders to gather requirements, develop scope, estimates, and project timelines
We want our users stepping away from our web pages feeling ‘wowed’ so you will follow a User Centered Design or Design Thinking approach
Conduct user research including interviews, stakeholders meetings, focus groups, competitive analysis, and heuristic analysis
Create and/or Revise Information Architectures based on user requirements
Translate requirements into wireframes
Work collaboratively with our awesome programmers and visual designers
Plan site structure to meet the business requirements, minimize support, and of course ensure a positive end user experience!
Test - you will wear many hats in this position including quality assurance tester. This means developing usability testing for browsers, mobile devices/tablets based on the requirements of our on campus partners
Finally, you will provide a phenomenal experience to both our customers and users! We strive to have both walk away having had a great UX, both in-person with our staff, as well as from the websites and applications we develop.
What you will be:
You will be a people person who is passionate about finding ways to create the best user experience possible under different constraints. You will be curious and interested in learning. We work as a team here, so collaboration is key! Additionally, you will have:
A Bachelor's degree along with three or more years of relevant experience
Solid logic and analytic skills. You will be able to listen carefully to users and clients, gather requirements, and translate those needs into wireframes and/or design recommendations.
The ability to be open to constructive feedback. Our group bounces ideas back and forth all day everyday as we try to provide our customers with the highest quality of work possible
Experience with assessing website effectiveness through usage analysis and other tools and practices
Familiarity with Google Analytics or other similar tools.
Lastly, it goes without saying that communication skills are paramount. You will be working with all different levels of the organization and should enjoy explaining complex concepts to both technical and non-technical people
If you have all those things, great! We have a few more things that we would prefer you to have, but it's ok if you don't.
Master's degree in Human Computer Interaction
Understanding of web accessibility guidelines (e.g. Section 508 and WCAG 1.0), standards-based coding and usability best practices in development
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No Visa sponsorship is available for this position.
No relocation assistance is available for this position
University Job Title:
User Interface/Exp Spec III
Pay Rate Type:
Number of Openings:
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