We are looking for an Experienced Technical Writer to produce high-quality documentation that contributes to the overall success of the University’s Service Desk. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.
LOCATION: CENTRAL, PA
LENGTH: 2 years +
NOTES FROM MANAGEMENT:
University experience a huge PLUS
Experience writing troubleshooting scripts
HTML familiarity/knowledge needed
Cloud based tech writing desired
Work with internal teams to obtain an in-depth understanding of the Service Desk and the documentation requirements
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Write easy-to-understand user interface text, online help and developer guides
Create tutorials to help end-users use a variety of applications
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Proven working experience in technical writing of software documentation
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Excellent written skills in English
Strong working knowledge of Microsoft Office
Basic familiarity with the SDLC and software development
University degree in Computer Science, Engineering or equivalent preferred
University Experience - PLUS
Help Desk / Service Desk Script experience
Additional Salary Information: HOURLY - w2, 1099
About BluChip Solutions, LLC
Established in 2008, BluChip Solutions, LLC is a full-service computer consulting services firm whose leadership possesses over 20 years of Staffing management experience in offering contract, contract-to-hire, permanent, placement, contract payroll services and project solutions. Our staffing services are committed to providing the best qualified individuals to employers in each of the markets we serve. As the top information technology consulting services companies in the marketplace we stand ready to help our clients and our candidates. You can be assured that we will located the best people to fulfill your requirements.Uniting highly qualified candidates with clients is what we do. We take pride in our systems and policies, investing our expertise to make relationships work - productive partnerships with our clients and our employees. Our screening and matching processes are designed to be efficient, yet speed is never given priority over careful and comprehensive evaluation of candidates.
As a full-service workforce management solutions firm offering contract, contract-to-hire, permanent placement and executive services, we specialize in finding highly skilled professionals ...for contract assignments and direct placement. Our trained group of experts prides itself on understanding the needs of our clients and delivering the right people to get the job done.
Our clients deserve a staffing services company that provides a conscientious and thorough approach. As a leading consulting services company we appreciate the opportunity to serve you, to earn your confidence and to establish your trust.Measurable Performance, Accountability and Trust are three foundational principles that underpin our company. We pledge to provide every client with our very best efforts and outstanding results. Our reputation as a top-flight consulting services company is of great importance to us. We look to the future with appreciation for our client and employee partners, and with confidence that together we will continue to meet challenges head-on and to achieve success.