SENIOR COMPUTER SPECIALIST
|Req #: ||143322 |
|Department: ||HEALTH SCIENCES ADMINISTRATION-IT SERVICES |
|Job Location: || Health Sciences Center |
|Posting Date: ||03/13/2017 |
|Closing Info: || Open Until Filled |
|Salary: ||Salary is commensurate with education and experience. |
| The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. |
The Health Sciences Academic Services and Facilities (HSAS&F) department within the Health Sciences Administration (HSA) supports the University of Washington (UW) mission by providing operational support and services to the Health Sciences Schools and broader UW community. HSAS&F is comprised of six service units, with responsibilities that include instructional support to the Health Sciences Schools, building management, scientific instrument service and repair, and scientific visual design and production. HSAS&F units support the UW mission for world-class education, research, and service.
Health Sciences IT Services has an outstanding opportunity for a Senior Computer Specialist to provide senior level end-user and server support for Windows and OS X operating systems, data management and integration, and IT security adherence for HSAS&F and for a variety of departments within the Health Sciences Complex.
Duties and Responsibilities:
With minimal supervision, the person in this role will work closely with other Health Sciences IT Services staff to maintain coverage and divide workload in system administration duties, database and application support, and end-user support, while supporting and demonstrating the values of HSAS&F and participating in department-wide initiatives and programs.
Monitoring the performance of the server environment & taking appropriate action. Design, implement and test data recovery systems. Design and implement IT infrastructure for clients. Design and implement physical and virtual servers. Assist with risk management, security compliance and business continuity planning.
Application Integration & Support:
Create, customize and maintain SharePoint servers and websites. Design, implement, modify and maintain databases and related reports using MS SQL, SSRS, and SharePoint. Utilize API's to integrate operations between different systems.
Support mission critical applications, such as TMA (a computerized maintenance management system) and MediaSite (course capturing software & hardware system)
Assist the Computer Support Technician to provide end-user support for desktops, laptops, tablets, and mobile devices. This includes new deployments, troubleshooting, preventative maintenance, data backup and recovery, risk assessments, and performance monitoring.
For detailed information on Benefits for this position click here.
| Bachelor's or equivalent |
Proficiently read, write, understand and communicate effectively in English.
Follow written and verbal instructions and procedures.
Present a professional image of the department to both internal and external customers.
Provides Excellent Customer Service
Demonstrates commitment to participating in building a positive work environment
Windows server administration
Experience with cloud services such as Office 365 and Adobe Creative Cloud
Ability to create clear and concise technical documentation for a wide audience
General knowledge of the IT industry and trends
Ability to lift 50 lbs.
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
| SQL design and administration of one or more of the following: Microsoft SQL Server, MySQL, |
IIS Web server administration
Experience with Unix servers such as Linux
Experience with hypervisors such as Hyper-V and vSphere
Experience with Windows print servers
Experience with cloud backup automation
Experience supporting MS Office suite
|CONDITION OF EMPLOYMENT:|
| Application Process: |
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.