About the Kellogg School of Management at Northwestern University
The Kellogg School of Management at Northwestern University is a premier institution for management education. Founded in 1908 and based just outside of Chicago, Kellogg is home to a renowned, research-based faculty and the best and brightest MBA students from around the world.
Global business education is different today because of the teamwork and collaboration models that Kellogg pioneered 40 years ago. And, in the 21st century, Kellogg is truly a different voice in management education: We believe business can be bravely led, passionately collaborative and world changing.
At Kellogg, we are educating, equipping and inspiring leaders to excel in today’s complex Collaboration Economy. As a global community, Kellogg welcomes and embraces diverse perspectives that together enrich learning. Our vibrance can be seen throughout our dynamic community:
Kellogg students learn to build strong organizations that drive value creation in markets, harness the architectures of collaboration, deftly navigate between the private and public sectors, and innovate in the marketplace at firms large and small.
Our world-class faculty are recognized thought leaders whose teaching and cutting-edge research change how the world thinks about complex problems affecting business and society.
The school’s powerful global alumni network is 54,000-strong, comprised of true Kellogg leaders who lead top organizations.
About the Position
The Program Coordinator is an integral part of the Kellogg Innovation & Entrepreneurship Initiative (KIEI) team, providing administrative support to the Executive Director and to the Program Directors of the centers and programs across KIEI (Levy Institute, Zell Fellows Program, Pritzker Fellows Program, Real Estate Program and the Heizer Center), as well as to their affiliated advisory boards. Provides direction in reviewing & recommending policy & procedure designed to enhance operational excellence and to ensure program success. Ensures the effective, compliant, & efficient daily management of all operational, financial, & business functions in support of the KIEI’s mission & in coordination with central offices such as Kellogg Dean’s Office, Academic Operations, Budget & Finance, and KIS. Represents programs on internal & external administrative affairs by recommending alternatives & suggestions. Creates internal marketing and communications for course programming, events, and content for current students and faculty.
- Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
- Develops, maintains & reports on quantitative and qualitative performance measures.
- Develops project and communication plans; arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives and to build relationships within Northwestern.
- Coordinates various event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology, ensuring that all components are executed in an appropriate and timely manner.
- Ensures that program/project mission, values, guidelines, policies and procedures are implemented and maintained.
- Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Budgets & Financial
- Oversees accurate, efficient and compliant workflow of all transactional processes across areas/units.
- Creates & oversees finances, budget, associated analysis & reports.
- Creates/enhances internal daily, monthly & annual processes & training.
- Reviews exceptions forms and reimbursements that require special attention.
- Develops fees, charges, recharge rates, etc for services.
- Approves funds reallocation within budget as necessary & appropriate.
- Recommends changes to tools to improve analysis, forecasting, modeling & reporting & ultimately quality of financial information & analyses provided to management for planning, evaluating & controlling operations.
Communications & Outreach
- Develops and executes email campaigns for internal audiences.
- Creates content for annual report, budget narratives and other reports, as needed.
- Coordinates with student clubs, vendors, speakers and administrative partners as appropriate.
- Creates event marketing collateral (e.g., posters, slides, flyers, programs).
- Incorporates social media and networking into program/project aspects as appropriate.
- Works with Marketing and Communications/social media lead to capture and communicate student life experiences through social media channels.
- Prepares presentations, annual reports and other assignments, as required.
- Oversees maintenance of KIEI and center website content.
- Organizes information in ways that promotes and encourages use of website.
- Creates, writes, edits and posts articles, newsletters, program summaries, etc. to website.
Research & Databases
- Manages development of program databases; compiles and analyzes data.
- Prepares queries, reports, statistics, tables, charts, etc. based on information compiled from various sources.
- Creates and maintains complex information compiled from various sources and based on supervisor’s information objectives.
- Performs research on student and alumni entrepreneurial projects/startups and updates database.
- Acts as liaison to Kellogg Information Systems (KIS) to ensure technology systems are properly installed & maintained.
- Provides competitive analyses and research reports on various topics related to KIEI.
- Manages programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
- Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
- Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Faculty & Classroom Support
- Manages recruitment of faculty.
- Provides logistical/operational recommendation for management of faculty appointments, credentialing & exit (retirement & termination) processes.
- Applies policies, recommends changes, implements new & ensures consistent interpretation.
- Manages all aspects of faculty administrative tasks (colloquium, seminar, travel, faculty COI survey, annual report) ensuring optimal faculty support.
- Creates content to market courses; monitor enrollment and determine when additional marketing is required (as part of internal marketing responsibilities).
- Supports faculty with miscellaneous requests, including help with PowerPoint presentations, handouts, faculty and guest speaker bios, room reservations, requests for tech support, syllabus repository, etc. Coordinates communication updates to inform faculty of programmatic updates, events, etc.
- Initiates FASIS appointment paperwork.
- Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
- Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
- Recruits, trains and assigns faculty/instructors to teach programs.
- Supervises creation of components, including curriculum development, lectures, conferences, seminars, support groups, etc.
- Oversees development and implementation of new program/project initiatives.
- Manages relationships with partners, foundations, etc. and coordinates logistical support
- Continually assesses and innovates program/project to achieve educational goals.
- Develops strategy for program/project growth and expansion.
- Utilizes Salesforce.com to manage KIEI constituency contact database for events, updating for KIEI programs, centers and faculty as requested
- Manages contracts and contracted resources for KIEI affiliated activities, centers and programs.
- Responds to inquiries (e.g. prospective students, alumni, corporate partners).
- Provides interpretation of policies and procedures.
- Researches information to resolve problems or issues.
- Supervises 1-2 staff, incl. temporary/work study students, interns etc.
- Performs other duties as assigned.
- Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
- 2 years’ program/project administration or other relevant experience.
- Very strong written communication and visual design skills needed for internal messaging.
- This position requires ability to analyze and assess, with strong attention to detail, and flexibility to provide support across multiple programs where needed
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.