This isn't packaged goods. It's a bigger challenge than that. Here you're making a difference in people's lives, starting with your own. Join us and start doing your life's best work.(sm)
This position is for a Technical Writer supporting the Optum Operations Transactions organization. Chief responsibilities of this position include designing and maintaining procedural material (P&P, Job Aids, Decision Trees, etc.) for the business unit.
The source information is gathered from Subject Matter Experts, where the individual appropriate for this role would then use their expertise on wordsmith, formatting, process flow, and information-mapping to create a clearly written, user-friendly tool that both a seasoned employee and a new hire could follow.
The candidate for this position should be able to work independently and within a team environment. Organization and project management skills are integral to success in this role. The individual will be expected to work with our internal business customers to ensure the content continually aligns with the business objectives. The ability to develop and maintain, collaborative relationships with customers and within the team is expected.
Write and edit internal procedural material.
Review published materials and recommend revisions or changes in scope, format, and content.
Assist with interviewing subject matter experts to become familiar with applications and production methods.
Participate in process improvement initiatives.
Assist with validating deliverables for accuracy, readability, and usability.
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.