HySecurity Gate, a leading manufacturer of gate operators and vehicle barriers is seeking a Technical Communication Specialist.
The principal role of the Technical Communication Specialist is to produce technical communication materials – installation guides, product manuals, technical bulletins, service videos, and assist with training materials.
Essential Duties and Responsibilities
Use FrameMaker, InDesign, and other tools to produce various documentation for HySecurity products.
Working from SolidWorks models, produce illustrations that compliment and augment the text in the manuals and user guides.
Manage localization services to produce documentation applicable to the language of the target market.
Use MS Word and/or InDesign to author technical bulletins that convey urgent information to the field.
Produce short videos of difficult service procedures for publication on YouTube.
Work with Marketing to create guidelines for the style of technical communication, ensuring a consistent brand image across all customer communication.
Champion the move toward reusable, modular content, web-delivered documentation, and video or animation based technical communication.
Bachelor’s degree in a communication related discipline plus a minimum of 5 years’ experience in a manufactured product environment. An Associate degree plus additional experience equivalent to this will be considered.
Demonstrated working knowledge of Adobe Creative Suite.
Demonstrated working knowledge of graphics applications commonly used for illustrating technical documentation.
HySecurity Gate, a company of the Nice Group, is a leading manufacturer of automated vehicular gate operators and high security vehicle barriers. Located in Kent, WA. our operators are widely known in the industry as the premium go-to brand for industrial, commercial, and crash rated products.
HySecurity offers competitive pay, an excellent benefit package including HSA or PPO medical, dental, ...and vision insurance, 401-K plan, and an environment where people are empowered to make a difference. If your passion is to grow, this is a great place to grow with.