Under the general supervision of the Manager – Enterprise Operations, the Storage Engineer will provide core support to the firm’s storage infrastructure and related data systems, to include the configuration, management, support, maintenance, reporting and oversight of the firm storage area network (SAN), network attached storage (NAS) devices, Azure/AWS storage area VPC containers, local storage and other devices within our geographically dispersed WAN. This position is also required to provide oversight and consultation on data loss prevention (DLP) strategies, as well as to be the primary leader of our data remediation, short-term storage, and long-term storage projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the daily storage responsibilities of the firm’s infrastructure.
Serve as primary advisor on storage related areas and providing direct, hands-on support to the firm’s storage equipment on a daily basis.
Provide leadership for the development of operational and strategic direction for storage & backup software and hardware installation and maintenance processes.
Develop, implement and maintain proactive monitoring and capacity management processes and procedures.
Must be available for a rotating on all duty to provide 24/7/365 coverage.
Knowledge of information life-cycle management concepts and best practices. Adhere to strict change control processes.
Develop and maintain technical documentation at a Technical Writer competency level.
Monitor, diagnose, and resolve problems and perform analysis in relation to storage in the integrated IT environment and software.
Measure capacity and performance trends & maintain a long term capacity plan.
Provide systems metrics, root cause analysis and proactive monitoring and communicate any performance degradation to management.
Apply software upgrades, security patches and planned maintenance of the enterprise storage and backup environment.
Work closely with Server Administration, Network, Messaging and Security Teams to ensure optimum efficiency of the environment.
Provide other consulting and technical services as necessary for the successful completion of projects.
Mentors junior team members on process and procedures.
Perform storage/server/database transaction and security audits leading to identification and mitigation of security threats to enterprise data. Recommend and implement changes where necessary.
Analyze infrastructure conflicts and proceed through resolution.
Examine where additional security can be implemented, enhanced or better options can be chosen.
Provide outstanding customer support as an internal resource and service area leader.
Participate as needed in monthly maintenance windows and other downtime related events.
Ability to be “on call” as needed to troubleshoot escalated issues quickly, to include potential evening hours and weekends.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
5+ years’ experience as a Storage Backup architect/administrator within a medium or large, enterprise environment;
10+ years’ experience with Microsoft environments including common suites and core applications, Active Directory, file/folder permission and DFS.
Able to automate tasks and document them for others to use;
Direct experience providing support on NetApp, Synology and various storage devices;
Outstanding communication, project & priority management, and collaboration skills;
A “security-first” mindset, which constantly evaluates the security impact of every action or decision;
Ability to effectively multi-task independently is required, as well as exceptional time management & organizational skills.
Four year degree required;
Microsoft MCSE preferred;
ITIL Foundation certification preferred;
Bachelor’s Degree in technology related field of study from an accredited college or university preferred;
Extensive experience with virtualization technology, preferably vSphere;
Extensive experience with Microsoft SQL Server.
Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components.
Ability to sit at workstation for long periods of time completing testing, documentation, or other assignments.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Must be able to lift a minimum of 50 pounds.
Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
About Constangy, Brooks, Smith & Prophete, LLP
Constangy, Brooks, Smith & Prophete LLP is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including but not limited to selection, hiring, assignment, re-assignment, promotion, transfer, and compensation. Our Firm prohibits discrimination, harassment, or retaliation in employment based on race; color; religion; national origin; sex (including pregnancy); age; disability; genetic information, citizenship status; military service obligations; or any other category protected by applicable federal, state, or local law.