If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) The Sr. Director, User Experience is responsible for leading the UX strategy and design to enhance the experience of the Optum digital product consumer. In addition, the role is responsible for leading a team of 4 - 10 UX designers and developers driving cross - channel consistency, whenever possible. Reports to the Vice President of Experience Design. Works closely with information architects, interaction designers, user experience engineers, product managers, development teams, strategists, operations, project coordinators, UHG IT, Enterprise Security, business owners and outside vendors. Primary Responsibilities:Define the user experience of our digital products and online applications by developing user interface wireframes, prototypes, page flow / task flow designs, navigation and information architecture that engage and delight the end user Collaborate with user researchers to validate and test you and your team's ideas Work with product managers and engineers to deliver compelling designs to market that satisfy user goals and enhance our product set Evangelize the role of user experience design across the company Make user experience design recommendations based on usability standards and industry best practices Contribute to the corporate UX design standards and framework Lead ongoing management, evolution and governance of our design pattern library Mentor junior team members on interaction design principles and processes Coach a developer responsible for coding our design pattern library Defines and manages teams deliverables, timelines, estimates / budgets and contractor needs to ensure projects fulfill time / scope / budget parameters Procure and use data, including KPIs, market research, and testing methods, to identify ways to conceptualize and advance the user experience Successfully present your designs to a cross functional product team to elicit constructive feedback and actively participate in others' design reviews Lead teams in strategic definition, scoping, UX design, documenting and testing of mobile and web solutions and associated systems in support of Optum's digital experiences Perform UX role for your own projects, as well as create prototypes with internal and external partners to advocate and evangelize the future consumer experience Work across the organization with Digital Product Managers, Accessibility team, Front End Development, Content / Copy and Product P&L owners Drive development and communication of requirements specifications, tracking, escalation if needed Research and educate self and Experience Design team on new consumer technologies and experience trends as needed May lead a team of 4 - 10 User Experience team members
Internal Number: 765325
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.