OpenEdge is a complete development platform for building dynamic applications for secure deployment across any platform, any mobile device, and any Cloud. The OpenEdge platform offers a complete, out-of-the-box solution for developing, integrating, and managing business applications offered as a service or on-premise.
About the Team:
The OpenEdge Content team’s mission is to deliver a persona-based, self-serviced, crowd-sourced, measurable experience through compelling content to rapidly enable our customers, partners and employees to be successful with our products and technology.
About the Role:
As an Information Architect, you will:
Understand Progress technology and how it works to address real business challenges
Define and maintain persona-based user journeys for each Progress technology
Work with Product Management to define required content/appropriate medium to support Progress products
Provide Information Engineers instructional design support
Participate in drafting design guidelines for engaging, just-in-time, consumable content, including but not limited to documentation, videos, webinars, structured walk-throughs, tutorials, User Guides, instructor led-training, online training, self-service resources, whitepapers, assessment exams, certification programs
Contribute to the continued evolution of functional content design, development, and delivery solutions/best practices based on market trends
Participate in evaluating and implementing tooling solutions
Help define, analyze, and demonstrate ROI on current and new content strategies
A technical B.A./B.S. degree and/or advanced degree or certification in Instructional Design
15+ years of technical content development experience
Proven ability to quickly identify and implement market-leading instructional design and technical development processes and tooling to produce a variety of content formats
Ability to work well both independently and within a strong, collaborative, Agile team environment
Superior communication and interpersonal skills
Experience in defining, analyzing, and demonstrating ROI on content strategies
Progress offers the best platform for building and deploying tomorrow’s applications quickly and easily. Progress offers flexible front-end tooling for delivering an engaging and multi-channel UX, a modern, reliable, scalable and secure backend to build and run microservices, and leading data connectivity capabilities for harnessing data from business systems and any other data source, whether on premise or in the cloud.