Documentation Specialist, Information Developer, Technical Writer
This position is for an experienced technical writer / graphic designer for planning, creating, and developing software/hardware installation, operation, and upgrade procedures and drawings for products installed at customer sites. Tasks involve writing and editing service procedures, and graphical design of technical art to improve usability of the procedures. This position is responsible for managing projects independently for multiple product configurations. Included in this work is conducting interviews with various users and technical staff to gather data for writing and graphic development. Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards. Develops and designs the aesthetics, visual design and/or layout of product artwork, component design, marketing materials and packaging to enhance product image. Requires knowledge of industry relevant multimedia software.
DUTIES AND RESPONSIBILITIES
Conceptualizes, plans, develops, and writes documentation sets, including concept, reference, and task-oriented information, targeted for different audiences.
Is familiar with the DITA standard for authoring technical documentation and component content management systems (CCMS) for developing and publishing procedures.
Is familiar with topic-based, single sourcing, and repurposing methodologies for developing, organizing, and structuring technical procedures in a DITA-compliant database.
Is familiar with conditional tagging content for re-use in multiple publications or product configurations.
Identifies, plans, and revises technical writing project requirements and deliverables, and researches complex source material for associated projects.
Works with onsite with program/project teams to develop field procedures and software and hardware user documentation.
Works with engineers in lab and test environments, interviews technical staff, collects source material, and conducts procedure validation with cross-functional technical experts for use in the field.
Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
Meets with various departments to discuss document requirements and gather data to be included in the documents.
Conducts quality testing of documentation for correctness and usability.
Works with writers, engineering, tech support, technical training, marketing, and others to create 3-D illustrations, orthographic projections, and schematics diagrams from engineering source data, and to take photos of product for additional source material.
Develops and maintains visual technical content for operation, troubleshooting and maintenance procedures, topic-based documentation, and training materials.
Works with Arbortext IsoDraw, CADProcess, Creo Parametric, and Adobe software programs to develop complex technical illustrations.
Works with Microsoft Visio to maintain/improve legacy artwork and create source for oversized screen captures.
Incorporates and tracks CO/configuration changes as they apply to documentation.
Maintains a technical art database.
Coordinates and tracks graphics workload including interdepartmental requests.
Uses established graphic techniques and processes for creating Web-based graphics and animation.
Follows graphic templates and illustrations processes.
Imports existing drawings from the Cymer CAD services.
Manages graphic content development within a single sourcing environment.
Develops graphics for and maintains library of common graphics (safety symbols, logos, trademarks).
Bachelor’s Degree required or equivalent technical degree. BSEE degree preferred.
Strong technical background in Hardware and Software.
Minimum of six (6) years in advanced-level technical writing and document management.
Minimum of six (6) years in advanced-level technical illustration development.
Minimum of three (3) years working with XML, DITA, HTML, and object orientated databases and experience with content management systems.
Experience using editor tools, such as FrameMaker, XMetaL, MS Word, graphic tools, as well as publishing tools, including template design.
Extensive knowledge of structuring content into topics for maximized reuse; deliverables include user guides, functional specifications, deployment guides, case studies, and code samples.
Experience in leading successful technical project management implementation.
Experience using Arbortext IsoDraw CADProcess, Creo Parametric, and Adobe software programs
Excellent graphic design skills.
Excellent writing skills and demonstrated experience with database development technologies such as XML and reuse technologies and techniques.
Ability to accurately interpret engineering and other technical material and information.
Knowledge of and experience in electrical and mechanical engineering; ability to read schematics and produce specification documents.
Comprehensive knowledge of the technical writing process, including planning and development.
Excellent organization and planning skills with proven project management experience.
Solid command of the English language and the ability to articulate complex technical concepts in written form. Strong organizational and analytical skills.
Ability to identify the significantly complex information needs of target audiences, develop appropriate documentation plans, and manage the execution of those plans.
Ability to work in a very fast paced, deadline-driven environment.
Able to plan and lead a major documentation project or improvement initiative with multiple writers and other team members.
Ability to solve a wide range of complex problems related to creation and maintenance of documentation sets in creative and practical ways.
Ability to adapt quickly to change and work successfully in an evolving environment.
High degree of self-motivation and strong orientation toward teamwork
Excellent written, verbal, and oral communication skills.
Ability to translate, statistically analyze data, and effectively report problems through written and/or graphical formats.
Excellent customer service skills, with an advanced understanding of customer relationship building.
Ability to us MS Word, Excel, PowerPoint, and electronic e-mail systems.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
The employee is occasionally required to move around the campus.
The employee may occasionally lift and/or move up to 20 pounds.
May require travel dependent on business needs.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Can work under deadlines.
The environment generally is moderate in temperature and noise level.
Must be able to read and interpret data, information, and documents.
Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
We offer competitive salaries and benefits including medical, dental, vision, 401(K), and FSAs.
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and the business. EOE
Internal Number: 007077
About Cymer, Inc. an ASML company
ASML is one of the world’s leading manufacturers of lithography systems that help enable Moore’s Law and the creation of increasingly powerful and capable electronic devices. Our San Diego-based light source division, Cymer, is renowned for developing both deep ultraviolet (DUV) lithography light sources and next generation extreme ultraviolet (EUV) light sources. We are a multinational company with over 70 locations in 16 countries, headquartered in Veldhoven, the Netherlands.
As the world’s leading semiconductor lithography machine (the machine that makes computer chips) manufacturer, ASML enables chip manufacturers to make cheaper, faster, chips, thereby enabling all the technology you use today. The machines we make require high speed, magnetically levitated stages with sub-nanometer accuracy, robotic mask delivery systems, mechatronic devices to shape and correct the laser illumination source, and optical modules that can detect sub-nanometer alignment errors and pattern distortions. Temperature controlled to milli-kelvins, particulate free, and operating in complete vacuum, the technical challenges are endless. Solving these requires expertise in servo controls, mechatr...onics, mechanical engineering, electrical engineering, embedded software engineering, optics, physics, manufacturing, industrialization, and more. If you like extreme challenges and want to help bring the next generation of technology to the world, then come join ASML.