As a top technology firm, 3-GIS helps the world's top telecommunications companies solve their toughest problems. Our work spans technology, analytics, strategy, product development, and engineering, across all geographies and many industries. We have thousands of users in 13 countries utilizing our technology to design and manage the next generation of telecommunications networks to power fiber densification projects to support the next generation 5G rollout that is already underway.
We take great pride in our culture and work hard to produce amazing products while also striving to be the best workplace for the world's top talent. We strive for great work-life balance and invest in helping our team members continue to grow personally and professionally.
3-GIS's Product Development Group is a team of high-impact technology specialists who solve complex problems that we encounter in our client engagements. Our team members hold advanced degrees in subjects ranging across statistics, mathematics, computer sciences and other quantitative disciplines, and have backgrounds in a variety of fields including data science, marketing analytics and academia.
We are looking for people that have the ability to solve complex mapping problems on the Esri platform. Developers with the ability to apply efficient thin-client design to formerly heavy desktop solutions. It's complex work for sure; but when you're done, you'll have helped develop the best fiber management and electrical grid systems in the world. Cool, huh? You'll need to understand GUI design, Geographical Information Systems, complex software systems, relational database management, and remote mobile interaction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Technical Trainer is responsible for the execution of training programs required to meet the needs of 3-GIS customers and assisting the Instructional Designer with the design and implementation of training programs. The Trainer will provide web-based and onsite training support to 3-GIS clients.
This position requires up to 75% travel, both domestically and internationally. Remote candidates will be considered for this position.
Work across departments to determine training needs and implement technical training programs to meet the needs of 3-GIS customers.
Coordinate, schedule, and prepare the classroom location with the client.
Conduct virtual and onsite training for 3-GIS customers, facilitate the use of training tools to meet learning objectives.
Work with Instructional Designer to design and implement new training programs.
Evaluate existing training programs for effectiveness, work with the Instructional Designer to modify training materials for maximum results.
Stay abreast of changes to software systems and incorporate changes into training materials, ensuring that training materials are up to date.
Bachelor's Degree in Computer Science or related field
2 years of experience in technical training development
2 years of experience in customer-facing technical support
GIS and/or ESRI experience
Strong communication skills, both oral and written
Strong presentation skills, ability to translate complex concepts
Ability to work independently as well as part of a team
Customer service skills
Additional Salary Information: 3-GIS provides a competitive benefits package including health, dental, life, STD, LTD, 401(k), and generous paid leave.
3-GIS helps the world’s top telecommunications companies create higher serviceability and utilization of their fiber network assets. Our work spans software development, analytics, strategy, and network engineering, across all geographies. We have thousands of users in 16 countries utilizing our applications to design and manage their fiber networks to deliver today’s and tomorrow’s services.
We take great pride in our culture and work hard to produce amazing products while also striving to be the best workplace for top talent. We strive for great work-life balance and invest in helping our team members continue to grow professionally. The company is headquartered in Decatur, AL USA where we have software development, design services, product support, and operational teams
challenging the status quo every day to improve the economic visibility of fiber networks; creating a more connected, informed, and lighted world. Visit us online at www.3-GIS.com for more information.
3-GIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, ge...nder identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.