The Digital Strategist & Web Producer develops and implements digital communication strategies for Brownâ™s websites and web applications, including the Universityâ™s flagship website, Brown.edu.
Reporting to the Director of Web & Digital Communication Strategy, the Digital Strategist is part of a web and digital team comprising UX designers, front-end developers and other digital strategists and web producers.
The Digital Strategist works to solve complex communication, user experience and technology challenges across Brownâ™s web presence. The Digital Strategist partners with colleagues in the Office of University Communications (OUC) and with campus units across Brown to assess goals and devise strategies designed to achieve the Universityâ™s web communication and digital marketing objectives. Working collaboratively, the Digital Strategist leads information architecture, content strategy and user experience efforts for a variety of web and digital projects. The Digital Strategist should be well-versed in analytics and measurement techniques and serve as a champion for web accessibility and digital best practices to the University community.
The Digital Strategist builds high-quality, sustainable websites within the context of Brownâ™s enterprise web content management system, Drupal. The Digital Strategist has expert-level knowledge of Drupal site-building, including extensive experience with content types, views, taxonomies, blocks, menus, themes, and a wide range of contributed modules. The Digital Strategist also contributes to managing the Universityâ™s Drupal CMS and associated design themes as digital products through planning, production, assessment and evaluation.
In addition to Drupal site building, the Digital Strategist plays a role in supporting the CMS by offering level two support for web content editors. The Digital Strategist is responsible for responding to issues escalated from the OUC Client Relations team and the CIS help desk.
The Digital Strategist should have strong interpersonal and organizational skills, demonstrate initiative, flexibility and a collaborative nature, as well as the ability to manage multiple projects and deadlines while maintaining high quality product and services. The Digital Strategist should be a conceptual thinker capable of creating, and communicating the value of, digital solutions.
Bachelors Degree and three to five years of experience or equivalent combination of education and professional experience.
Proficiency with Drupal or another enterprise web CMS, including advanced site-building ability and broad knowledge of contributed modules
Demonstrated experience with digital strategy and UX and UI principles
Expert-level knowledge of HTML and experience with CSS
Strong analytical, technical and project management skills
Working knowledge of web technologies and user experience conventions
Experience with Google Analytics, search engine optimization (SEO) and web/social media integration
Extensive knowledge of web accessibility standards, including WCAG 2.0 AA and Section 508
Deep understanding of web communication and the role of web content in integrated communication campaigns
Understanding of web design/development concepts and processes
Customer support experience in a complex organization, such as a large corporation or university
Strong communications skills; demonstrated ability to communicate and present effectively
Proven ability to manage multiple projects at a time while maintaining attention to detail
Excellent verbal and written communications skills
Experience with media and image editing software
All offers of employment are contingent upon a criminal and education records check satisfactory to Brown.
Recruiting Start Date:
Job Posting Title:
Digital Strategist & Web Producer
Office of University Communications
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ147557
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.