Alumnae Relations and Annual Fund Administrative Assistant
September 29, 2018
About Mills College: Located in Oakland, California, in the heart of the San Francisco Bay Area, Mills College is a liberal arts college for women and gender non-binary students, with graduate programs for all genders. Consistently ranked one of the top master's universities and one of the best value colleges in the West by U.S. News & World Report, Mills also has been named one of the Best Colleges in the nation by The Princeton Review. The Mills experience is distinguished by small, interactive classes, one-on-one attention from exceptional faculty, a culture of creative experimentation, and cutting-edge interdisciplinary learning opportunities which empower students to make a statement in their careers and communities. As one of the most diverse liberal arts colleges in the country, we have a strong record of academic success with first-generation students, students of color, Latinx students, LGBTQ students, and other underrepresented students. Mills College has recently become a Hispanic Serving Institution. Applicants with expertise and experience in supporting and promoting success for Latina/o students are encouraged to apply.
Mills College encourages diversity in hiring and particularly welcomes applications and nominations from women, gender non-binary individuals, and minorities. Mills College seeks to recruit and retain a diverse workforce as a reflection of our commitment to equity, inclusion, and social justice and our desire to maintain the excellence of our faculty. In so doing, we offer our students not only the opportunity to learn about varied disciplines but to engage with diverse perspectives and ways of knowing and learning. For more information, please visit https://www.mills.edu/
The Alumnae Relations and Annual Fund Administrative Assistant provides administrative and program support to Alumnae Relations and Annual Fund programs. Under the direction of the Senior Director of the Annual Fund and Alumnae Relations they will be the first point of contact for all alumnae and annual fund donor communications and provide a welcoming presence to visitors of Reinhardt Alumnae House. They are responsible for coordinating and producing email and print invitations to promote alumnae events, support production of annual fund appeals, and track event attendance. The Assistant will also manage the Class Secretary program and support student philanthropy on campus. The Assistant is part of the Alumnae Relations and Annual Fund team in Mills Office of Institutional Advancement (OIA).
Essential Job Functions:
Serve as the primary receptionist for Reinhardt Alumnae House, including answering telephones, routing calls, relaying messages, distributing faxes and greeting guests.
Manage Alumnae Relations and Annual Fund email accounts and respond to calls and requests that come through the Alumnae Relations, MCAF, and OIA main phone lines.
In coordination with alumnae relations, stewardship, and communications staff, assist in scheduling all email campaigns promoting events and activities organized by Alumnae Relations, by regional clubs, or by affinity groups.
Produce and copy-edit HTML email invitations and print invitations for these events.
Post event listings on alumnae.mills.edu.
Manage all aspects of the Class Secretary Program. Recruit and train volunteers; devise and implement schedule of activities, including the production, review and mailing of all Class Secretary communications.
In coordination with the Senior Director bridge the work of Class Secretaries with Reunion planning activities.
Manage event registrations and fee collection for all Alumnae Relations and stewardship events including Reunion weekend.
Work with Annual Fund Manager to support and coordinate student philanthropy activities on campus. Support the senior class gift campaign and coordinate fundraising activities with the Annual Fund Manager.
Review and track annual fund prospects, identify lapsed donors, and donors eligible for giving societies. Work with the Senior Director and Annual Fund Manager to filter prospects into the right solicitation path.
Assist with the credit card declines process communicating with donors when their card has expired. Also assist in following up on past due pledge payments.
Track alumnae updates and record confidential contact reports for constituents in Banner. Coordinate condolence letter process with the stewardship manager and maintenance of alumnae files, delegating administrative tasks to student workers.
Manage all aspects of office duties, such as collecting and distributing mail, ordering supplies, acting as liaison for repairs, and organization of public space.
Provide general administrative support to the Alumnae Relations and Annual Fund team as needed, including: assisting with travel and alumnae visit arrangements, preparing expense reports, coordinating meeting and event logistics; formatting, proofing & editing documents for mail projects, data entry for Banner, assisting with special projects, copying and filing.
Supervise work study students, oversee their schedules, and manage workflow.
Use a variety of office equipment such as personal computers and related software, printers, calculators, and copy machines.
Additional Duties and Responsibilities:
Work selected evenings and weekends to support campus events, including Reunion and Commencement Weekends
Establish and maintain effective and productive working relationships within a diverse and multicultural environment.
Establish and maintain an effective customer service orientation towards all persons contacted during the course of job performance.
Maintain safe work conditions and comply with established safety policies, practices, procedures, and requirements.
Cross-train to learn other areas and functions in OIA.
Perform related duties as needed.
At least two years of administrative experience, including experience gained as a volunteer or while a student.
Demonstrated experience with producing email marketing campaigns and posting website content.
Familiarity with basic HTML, inline CSS, and email marketing best practices and willingness to improve skills in these areas.
Ability to judge the quality of visual design in online and email contexts, recognize design problems, and develop solutions
Experience with balancing multiple projects effectively under tight deadlines, and ability to anticipate and react with flexibility to changes in deadlines and priorities.
Demonstrated excellent written and oral communication skills.
Strong organizational skills with attention to detail.
Computer and word processing experience required.
Willingness to travel locally and to work evenings and weekends.
Education and Training:
Bachelors degree required.
Physical, Mental and Environmental Demands:
Work primarily involves sitting for long hours and using office equipment
Work occasionally requires bending to adjust or work with office equipment and calling hardware
This is a full-time, non-exempt position with an FTE of 1.0. Salary is commensurate with experience and includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan with college-matching after 6 month qualifying period, 10 days of vacation for year one, 15 days of vacation for years 2-10, and 22 days of vacation years 10+ plus, 12 sick days and 10 paid holidays annually. Staff members also receive free admission to campus events, use of the pool, fitness center, and tennis courts. Tuition remission is also available after an introductory period. Voluntary benefits include: pet insurance, long-term care insurance, legal-assistance insurance, cellular provider discounts and computer hardware discounts.
Mills is an independent liberal arts college for women with graduate programs for women and men. The College educates students to think critically and communicate responsibly and effectively, to accept the challenges of their creative visions, and to acquire the knowledge and skills necessary to effect thoughtful changes in a global, multicultural society. Mills encourages openness to experimentation in the context of established academic disciplines. Programs are designed to reflect the importance of global issues, provide an understanding of the natural world, and enhance opportunities for women in their developing roles throughout society. The curriculum combines traditional liberal arts with new educational initiatives that recognize the value of cultural, racial, and ethnic diversity. Inspired by a teaching philosophy that grows out of its longstanding dedication to women?s education, Mills provides a dynamic learning environment that encourages intellectual exploration. The faculty of nationally and internationally respected scholars and artists is dedicated to developing the strengths of every student, preparing them for lifelong intellectual, personal, and professional growth.
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