The Technical Writer (TW) provides advanced technical writing and editing skills in the preparation and publication of Harris Health's Policies and Procedures (P&P)s and other documentation as assigned. The TW writes, edits, and formats other key documents and works closely with the P&P Office and system-wide departmental leaders to assure quality documentation to meet Harris Health's organizational needs and expectations. The TW facilitates compliance with established writing standards and performs periodic review, revision, and editing of P&P documents prior to publication and distribution. The TW consults with content specialists for technical accuracy, advises in the use of formatting according to Harris Health's approved P&P and other document standard template formats as assigned.
The TW maintains central and interdepartmental repositories for use in tracking and providing system-wide access to Harris Health data including, but not limited to P&P, Manuals, Standing Medical Orders, Clinical Practice Guidelines, Protocols, Plans and other associated documentation as assigned. The TW creates, develops, and maintains standardized document templates for use system-wide, including, but not limited to, workflows, departmental brochures, abstract, evidence of compliance documentation, communications, policies and procedures, and etc.
The TW has advanced skills in active listening, communicating with others, information gathering and organization, creativity, persistence, visual interpretation, analyzing documents, and problem solving; and exhibits personal effectiveness through initiative and self-motivation. The TW maintains professional growth and development; upholds high standards of integrity and ethical behavior, mentors others, role models professionalism; and promotes a customer-friendly environment for both internal and external clients by utilizing ServiceFirst behaviors while interacting with patients, visitors, and staff members.
Education/Specialized Training/Licensure: Bachelor's degree in Technical Writing, English, Journalism, or related field.
Work Experience (Years and Area): Five (5) years technical writing experience required. Three (3) years SharePoint operations/management experience preferred.
Skills/Knowledge: Excel, Microsoft Word, InfoPic, InfoPath, Visio
SPECIAL REQUIREMENTS: (Check Applicable Areas)
Communication Skills: Above Average Verbal (Heavy Public Contact); Exceptional Verbal (e.g., Public Speaking); Writing/Composing; Correspondence/Reports
Other Skills: Analytical; Design; Mathematics; Medical Terms; Research; Statistical; P.C.; MS Word; MS Excel; MS Access
Advanced Education: Bachelor's Degree (Major): Technical Writing, English, Journalism, or related field. Master's Degree (Major): Preferred.
Work Schedule: Flexible; Travel; Eligible for Telecommute
Other Requirements: Excel, Microsoft Word, InfoPic, InfoPath, Visio
Internal Number: 145855
About Harris Health System
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.