The BlackOak Sales Manager oversees and provides tactical and strategic leadership to BlackOak producing teams to achieve maximum profitability and sales growth in line with company financial and strategic goals. Also, this position collaborates on marketing initiatives to develop and implement strategies to promote BlackOak services in support of the vision and brand of the organization.
Manages daily workflow of full sales producing team; builds and documents processes for this workflow.
Develops, maintains, and improves business relationships with current clients.
Seeks out and targets new customers and new sales opportunities initiates action plans to approach and secure new business and penetrate new markets.
Collaborates with the Managing Director in setting team and individual employee goals; coaches’ team on ways to meet these goals.
Partners with Human Resources and Managing Director in attracting, retaining, and developing team members.
Develops onboarding, training, and continuing development programs.
In collaboration with Managing Director, develops, evaluates and reports on short and long-term goals.
Assigns sales relationships and inbound projects, ensures contracts and payments are collected in a timely manner, reviews PTO requests, and reviews commission payouts.
Administers and develops producing related modules of the CRM system. Trains team in use of CRM system.
Ensures that the sales teams meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals, and closing rate.
Guides sales team in preparation of proposals and presentations. In collaboration with Operations Team, reviews proposals to ensure proposals are timely, accurate, and competitively priced, while striving to maintain maximum profit margin.
Provides timely feedback to senior management regarding sales performance and reports on sales metrics against long term targets.
Develops client satisfaction processes that ensure the highest level of client retention.
Builds relationships with venues and clients to ensure high levels of vendor and client satisfaction.
Sets priorities and resolves conflicts between competing demands.
Establishes cooperative working relationships with all departments.
Demonstrates continuous effort to improve sales processes, decrease turnaround times, and work cooperatively to provide quality, seamless event production and design.
Collaborates with the marketing team and Managing Director to develop marketing, advertising, and promotional strategies to promote the company’s products and services across all product lines in keeping with the vision and brand of the organization
Performs other duties as assigned.
A minimum of 2-5 years of related work and experience in sales management, Sales Advocacy or coaching.
Demonstrated ability to manage and supervise a sales team manage client relationships.
A bachelor’s in business administration, Psychology in a field related to technical event Design.
Proven people-focused Leadership in Sales environment skills; proven experience in developing and managing effective sales, financial, and team growth plans.
Excellent writing skills and copywriting skills.
Microsoft Office Suite proficiency required, particularly in Excel. Knowledge of sales-focused CRM technologies.
About BlackOak Technical Productions
BlackOak Technical Productions is a design-focused and human-friendly technical production company. We provide full-service design and production to weddings, parties, meetings, and activations for events. Our team works relentlessly to be bold in our design and kind in our approach.
How We Got Here
Under the direction of founder Tom Kehoe of Kehoe Designs, Managing Director Adam McCarthy has grown the Kehoe Designs’ lighting department into what is now BlackOak Technical Productions. With a background in theater design, live production, and a nerd at heart, McCarthy works to keep the brand portfolio on the cutting edge of technical production.
BlackOak Technical Productions was born where hard work meets heart—Chicago, IL. From our roots as a part of the Kehoe Designs’ family, we continue to bring a midwestern hustle to events in Chicago and beyond.
Come Meet The Team!