As a Technical Writer, you will be part of a fast scaling engineering team responsible for the quality, discoverability and accuracy of the documentation content, for both internal and external technologies. You will do hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise, structured documentation. This means sometimes you are documenting something yourself, sometimes you are editing contributed content from someone else, and other times you are fixing and reorganizing existing documentation. In addition, this role may develop into a key player for knowledge management and technical architecture planning.
Create and maintain internal and external documentation for technologies and tools
Work closely with engineering, product, and support teams to ensure the quality, discoverability, and accuracy of the content you create and develop
Design, write, and edit technical and process documentation
Create and maintain relational database schema diagrams and documentation
BA/BS degree in computer science, technical writing, or mathematics, or equivalent experience
Proven experience in writing, technical documentation, and/or developer outreach for a developer audience
Familiarity with a mobile programming language such as Swift, Objective-C, Android Java, Kotlin, etc.
Experience writing, proofreading and editing
The ability to produce and organize content with a logical flow.
Experience with authoring tools such as Markdown, HTML, Sketch, Adobe Photoshop, and Illustrator
Provide support to our customers, maintain high levels of customer satisfaction and quick resolution of customer issues
Skilled in analyzing and clearly documenting technical workflows, diagnostics and scenarios to be used by users with varying technical expertise
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.