Under limited supervision, researches, writes and maintains documentation for enterprise applications. Utilizes documentation standards to prepare reference material for developers and end-users. ESSENTIAL DUTIES AND RESPONSIBILITIES
Continuously improve CBRE Host technical documentation in collaboration with engineers, product managers and senior management.
Develop a deep understanding of products and practices for all the Software products under the Host umbrella and ensure all product information is kept updated.
Prepare detail release notes for each software release for each software component.
Come up with documentation strategies and roadmaps; partner with engineers and product managers to author technical communications.
Keep up with key product developments working in tandem with product manager and Engineers alike.
Shape the development of documentation tools and their integration into the software development environment.
WHAT ARE WE LOOKING FOR?
Excellent written and oral communication abilities.
2+ years' experience as a developer or developer-facing technical writer/trainer.
Experience with Git, HTML/CSS, and at least one programming language (professional experience or otherwise).
Must know how to manage docs as code and knowledge of static site generators
Passion for sharing knowledge via documentation, positive team attitude and provide constructive feedback to teams in delivering a world class product.
Ability to work against tight deadlines and handle multiple competing priorities.
Familiarity in documenting mobile application products is desirable.
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. Coordinates and assigns tasks to co-workers within a work unit and/or project.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) in a related field of work with a minimum of 2 years' experience writing software documentation or technical product manuals or equivalent combination of education and experience. COMMUNICATION SKILLS
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. REASONING ABILITY
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and ABILITIES
Advanced skills in Microsoft Office, including Visio. Thorough understanding of D&T architecture, concepts from both an infrastructure and development standpoint. SCOPE OF RESPONSIBILITY
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Internal Number: 19036890
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.