As a Technical Writer, you will be part of a fast scaling engineering team responsible for the quality, discoverability and accuracy of the documentation content, for both internal and external technologies. You will do hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise, structured documentation.
Create exceptional documentation in the form of user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations
Create client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview and FAQs
Collaborate with internal teams, including Development, Engineering, Quality Analysis, Product Management, Product Marketing and Subject Matter Experts both on-site and remote
Create in-depth user guides, FAQs, technical overviews, and in-product help documentation
Establish styles, policies and procedures
Assist in documenting Senior/executive meetings
Scribing for technical meetings as needed
Strong technical aptitude–ability to quickly learn new concepts and tools
Experience owning an end-to-end documentation creation process
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. Through a unique blending of people and software, OpenArc has a business practice that delivers amazing enterprise, mobile and consumer-facing apps and the best talent for contract, contract-to-hire and direct placements for clients and partners alike.
Staffed with the most-trusted recruiting experts, elite software developers, UI/UX designers and market experts, our team provides clients with the best resources, the right techniques and world-class support resulting in powerful measurable success.