Position Summary Information Development at Rockwell includes the development, production and delivery of information products as part of our software applications. In particular high performance real-time scalable features based on Rockwell's Manufacturing Execution System (MES) that are often integrated with machine automation and control systems as well as ERP software. Technical writers are responsible for creating and maintaining user assistance deliverables that help clients understand and make effective use of our products. Deliverables may include but are not limited to online help systems, traditional end-user manuals, administration guides, installation guides, client communications (release notes and enhancement or maintenance bulletins). Requires effective planning, researching, implementation, and communication (written and verbal) skills in a fast-paced development environment.
Essential Functions * Identifying required user assistance content. Analyze functional specifications and support documentation and work closely with subject matter experts to identify the content required to meet user needs. * Test, maintain, and upgrade information for users. * Contribute to internal process improvements and other duties, as assigned. * Revise current information for users for existing products and create information for users for new products. * Provide recommendations for improvement; proofread texts to identify and correct spelling, grammar, and punctuation errors.
Internal Number: 2684456
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.