Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Department Overview: DS4B's mission is to be the leader in digital solutions for business and commercial customers and manages the Commercial Electronic Office (CEO). CEO® is the leading commercial online banking platform in the financial services industry with over 90 services, 700K active users, 4MM+ logins a month, supports movement of 11 trillion dollars a year and has active users from over 100 countries. The CEO® channel encompasses treasury management, trust, investment, insurance, international, credit, ABL & loan services. CEO® is a recognized industry leader for Middle and Large Corporate Markets, receiving numerous awards from Global Finance, Phoenix-Hecht and Greenwich Associates. This is a position at WFEGS and will be functionally aligned with the US based product management team of Digital Solutions for Business LOB.
About the Role
Designs and supports digital user experiences for complex projects or project areas assigned.
Designs and supports user experience definition and creation for assigned project areas.
Supports definition and implementation of new UX processes and standards
Supports translation of business requirements into intuitive user experience solutions
Based on UX practice area, either creates or assists in the creation, of Interaction Design, Content Strategy/Editorial, or Visual Design specifications based on a synthesis of defined business goals, documented product requirements, user needs, and technical considerations. For Design Delivery practice area, assists creation of digital experience delivery plans and project workflow.
Support the DS4B Design System
Support POC activities and innovation conception as needed.
3-5 years' experience in digital customer experience, including responsive design pattern creation and usage.
UX Specifications experience (Interaction Design: Information architecture experience (strategic planning and diagrammatic skills), low-to-high fidelity wireframe production and interaction rule documentation, Content Strategy/Editorial: content development plans, copy decks, message matrices, Visual Design: high-fidelity design comp production, brand style guides; Design Delivery/Producer: digital experience activity plans)
Knowledge of user centered design methodologies and user experience best practices
Ability to ask appropriate questions, communicate effectively and persuasively to convey design solutions to a broad range of stakeholders: product managers, engineers, customers, etc.
Strong attention to detail and exceptional organization, logic and analytical skills
Ability to multi-task and prioritize tasks; comfortable with tight deadlines
Knowledge of a variety of design tools, notably Visio, Axure, Adobe Illustrator and Sketch
Excellent oral and written communication and presentation skills
Enthusiasm for the Internet as a medium of interaction and communication
A sense of excitement about the scale and impact of world-class enterprise work
Enjoys solving complex problems
Familiarity with web-based applications for financial services including; commercial, pre-paid and gift card expense management tools for desktop and mobile, as well as treasury reporting services
Familiarity with presentation layer code/working knowledge of application layer design
Familiarity with Ajax/RIA interactions/patterns and code frameworks (React, jQuery, etc.)
Familiarity with user research/usability testing
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 53587BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo