Job Description Advanced UX designers at CVS contribute to digital product design efforts and solve complex business challenges on large-scale initiatives across several projects simultaneously. They work independently based on strategic direction and require limited direction, provide recommendations and influence strategic decision making, have an appetite for inclusion, and at a minimum have familiarity with and working knowledge of accessibility. This role supports one or more of the following businesses: CVS PharmacyÂ®, CVS CaremarkÂ®, CVS SpecialtyÂ®
Responsibilities â¢ Collaborate with UX team members and product, business and technology partners to ensure shared understanding of business and user goals â¢ Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects â¢ Lead the creation of UX flows and wireframes â¢ Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you â¢ Work with our copy, visual design and accessibility teams to ensure all work is compliant with our brand, copy and accessibility guidelines. â¢ Partner with research, optimization, and analytics teams when appropriate to inform and validate design decisions â¢ Gain stakeholder support for designs by clearly communicating design vision and rationale â¢ Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels (digital, phone, in store)
Required Qualifications â¢ 7-10 years of experience in UX design â¢ 5+ years of experience (expertise) in responsive web design and mobile UX â¢ Experience partnering with multiple groups (Development, Product Management, Research, etc.) to define and execute on a product development roadmap across multiple projects â¢ Deep knowledge of full user experience design process and ability to contribute at any level. â¢ Ability to dive into projects at any level of definition with creativity and drive. â¢ Demonstrated experience leveraging user research effectively â¢ Strong portfolio of work including examples of mobile web, desktop and app experiences â¢ Ability to conceptualize, design, and deliver experiences. â¢ Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders. â¢ Ability to collaborate with designers, strategists, managers, and technologists â¢ Ability to present to senior stakeholders and build support UX work initiatives (Ability to direct the work of others) â¢Knowledge of user-centered design philosophy and process â¢ Hands on experience with wire framing and prototyping tools â¢ Attention to detail and passion for excellence
Preferred Qualifications â¢ Expert proficiency in Sketch and InVision and/or other industry-standard design tools â¢ Experience in medical or other highly regulated fields â¢ Knowledge of HTML, CSS and other web technologies â¢ Experience with agile and lean software development practices
Education Bachelor's degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or equivalent/relevant work experience. Master's Degree Preferred.
Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Internal Number: 1590824BR
About CVS Health
Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.
At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to... attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.
CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.
We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.
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