The Johns Hopkins Medicine Technology Innovation Center (TIC) is seeking a Design Specialist - Health IT UI/UX (Website Designer) who will participate as part of a design team at TIC. The Technology Innovation Center (TIC) is uniquely positioned within Johns Hopkins to help design, build, and deploy novel clinical applications that strive to improve workflow, outcomes, and patient experience. The applications the TIC designs, builds, and supports are critical to health system and university operations.
Our applications focus on turning data and algorithms into useful visualization tools, improving workflows such as patient hand-off, rounding, and cross-team collaboration, and helping patients with medication adherence, data gathering, and overall education. Our team frequently works with data from multiple sources including our Enterprise EMR (Epic), researcher curated data, and other IT systems.
Technology Innovation Center
The Design Specialist will participate as part of a design team at the Johns Hopkins Medicine Technology Innovation Center (TIC). The Technology Innovation Center (TIC) is uniquely positioned within Johns Hopkins to help design, build, and deploy novel clinical applications that strive to improve workflow, outcomes, and patient experience. The applications the TIC designs, builds, and supports are critical to health system and university operations. Our applications focus on turning data and algorithms into useful visualization tools, improving workflows such as patient hand-off, rounding, and cross-team collaboration, and helping patients with medication adherence, data gathering, and overall education. Our team frequently works with data from multiple sources including our Enterprise EMR (Epic), researcher curated data, and other IT systems.
The Design Specialist will primarily collaborate with the Health IT team. The Health IT team is responsible for implementing, maintaining, enhancing and upgrading the Epic system, MyChart (the Epic patient portal) and the large number of clinical and administrative applications that are being utilized across the JHM enterprise. Central IT supports the Epic hardware/data center, advises and oversees security, handles Disaster Recovery and ensures that the technical infrastructure supports the system. The team provides technical solutions and tools that help JHM provide the highest quality patient health care in the treatment and prevention of human illness.
Design Team Specialties
Design research and design thinking strategy/facilitation
User experience design (web + mobile)
User interface and graphic design (web, mobile, and marketing)
Front-end development/design implementation
Content design and marketing
Adobe Creative Suite
Paper and pen
Design Specialist Requirements
Maintains a strong portfolio showcasing user research and UI/UX work for web and mobile
Knows the entire Adobe Creative Suite well, with excellence in one or more program
Is comfortable working with Adobe XD or Figma for prototyping
Has worked on several multi-person projects, with developers and project managers, and is familiar with the concept of 'the whole is greater than the sum of its parts'
Is comfortable applying design principles to technical projects
Has worked on multi-stakeholder projects, leveraging a user-centered approach to gathering insights and requirements and applying them successfully to user interface designs
Possesses a working knowledge of front-end languages or a willingness to learn them
Has implemented UI/UX design improvements within the constraints of a vended solution before
Has experience with designing to fit existing branding/styles while creatively applying those styles to existing software applications
A design degree from an accredited university and a high GPA can be used in lieu of work experience
Bonus: Has design experience with a health system
Bonus: Has specific design experience with patient portals or electronic medical records
The responsibilities of the Design Specialist – Health IT UI/UX and design research include applying a user-centered design process and producing designs or recommendations for patient and clinician-facing applications.
This position supports and leads team and individual projects assigned to the design team as part of the work of the Johns Hopkins Medicine Technology Innovation Center. Projects span health system and enterprise technology. The Design Specialist should be skilled in user experience design with a track record of applying a design research and user-centered design process to multi-stakeholder projects. A successful candidate should grasp the complexities of current healthcare IT systems and requirements while balancing the needs of end users.
The Design Specialist will participate as part of the design team at the Johns Hopkins Medicine Technology Innovation Center. TIC design team members provide expertise in design research, content, marketing, user experience, visual design, and front-end development. Additionally, this position will work closely with Health IT (HIT) teams, especially the MyChart, Scheduling and Billing Epic application teams, the Patient Experience architect, and the JHM Marketing and Communications team. With a focus on providing patients secure access to their medical records and expands patient engagement, these teams deploy intuitive tools for reviewing prior visits, lab results and medications, scheduling future appointments, completing payments, and more. The team is looking for a talented individual with specific expertise that compliments these competencies. This individual must also be willing to learn and participate in existing team competencies.
Minimum qualifications (mandatory): Bachelor's degree and 4 years related experience
General Job Information for the Technology Innovation Center
Thrive in an interdisciplinary team-based environment
Are comfortable with ambiguity, and are also willing to take task-based direction on projects
Are not intimidated by working directly with healthcare stakeholders at a world class institution to help implement design improvements for software applications
Demonstrate professional interpersonal skills to effectively communicate with all, possessing the ability to explain technical concepts to lay audiences.
Have experience working with senior IT and institutional leadership within the healthcare
Have some background knowledge rooted in the healthcare industry, and are relentlessly curious to know more
Would like to know your work is improving patients and clinicians lives and making healthcare systems function better, and you'd like to see this in action
Are comfortable with feedback, and enjoy completing multiple iterations of your work before it becomes an enterprise-ready product
Don't take yourself too seriously, and enjoy a collaborative environment
We are designers, developers, project managers, and business leaders
We're passionate about creatively tackling challenges facing clinicians, patients, students, faculty, and staff through software development
The software we design and develop facilitates communications, monitoring, analysis, and/or education for clinicians, patients, students, faculty or administrators
We prioritize work on software applications that have the greatest potential to positively impact success
We aim to disrupt while improving upon the status-quo
Technical qualifications or specialized certifications: as noted above
Any specific physical requirements for the job: no
Minimum Qualifications (Mandatory):
Bachelor's Degree and 4 years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.*
Classified Title: Website Designer Working Title: Design Specialist - Health IT UI/UX Role/Level/Range: ATP/04/PC Starting Salary Range: $51,210 - $70,480 annually (commensurate with experience) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm Exempt Status: Exempt Location: Hybrid Department name: IT@JH Technology Innovation Center Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
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The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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