UC Vaccination Policy: With limited exceptions, COVID-19 vaccinationsarerequired for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.
INITIAL REVIEW DATE (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 08-01-2022
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
Information Technology Services (ITS) is the campus innovation nexus that supports and amplifies the value of research, teaching, learning, and digital experiences at UC Santa Cruz. We are a group of diverse, enthusiastic people who produce extraordinary results that foster a campus climate where employees feel a sense of belonging.
Our guiding principles are integrity, client focus, teamwork, knowledge, and fulfillment. We are looking for people who are deeply curious, hard-working, ambitious, kind, and deeply committed to inclusive excellence.
We aspire to operate in an Agile and Lean fashion. Our goal is to continually improve our service quality, experience, and value to our constituents. We care deeply about creating a diverse, high performing organization through recruiting while developing highly talented, well-rounded, staff. We invest in career paths and career development, devoting a significant amount of resources to skill and professional development for our staff.
ITS promotes two areas for skill growth:
1. Developing generalizing specialists by focusing on technical depth and breadth
2. Growing service and product expertise
The EXP unit within ITS is redefining the experience of higher education at UCSC, from designing effective IT services and products to improving the student and staff digital experience to charting a course toward the digital campus of the future. We're looking for people who: - seek to understand humans in all their diversity - approach complexity and ambiguity with curiosity and optimism - work together collaboratively and help others succeed - find energy in working with and through constraints
The UX Designer is an essential part of the new User Experience (UX) team at UCSC. Together with the UX Manager, Service Designer and UX Researcher, they will help IT Services deliver more effective services to the university, and create experiences that are usable, useful, and easy to use.
The UX Designer works co-creatively to design a digital landscape that considers the holistic experience of our staff, faculty, and students. They will ensure that our online systems are intuitive, and create engaging interfaces that improve user experience.
They will collaborate with service teams and stakeholders to conduct usability testing, create wireframes, mock-ups and prototypes, and contribute to the development of UI for projects and applications. They may also work on larger UCSC projects outside IT Services in a consultant role.
Salary Information: Salary Range: $84,200 - $105,000/year. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: Full benefits
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day
Employee Classification: This is a Career appointment
Creates moderately complex prototypes and user interfaces (UI) for digital materials, websites, and web-based applications.
Contributes to brand and identity systems of the university and ensures that UIs align with UCSC branding guidelines and user experience standards.
Guides the information architecture and taxonomy of websites, service catalogs, and knowledge bases.
Creates user flows, current state diagrams, prototypes, and other UX artifacts.
Creates the visual look and feel for user interface components and page layout.
20% - Research
Plans and analyzes complex user research.
Conducts complex usability and heuristic evaluations for small to medium projects. Conducts other user research such as ethnographic or field research, user interviews, and surveys.
Identifies key insights from research, and recommends and implements design changes.
20% - Facilitation
Plans and facilitates co-design working sessions with cross-functional teams.
Advises various stakeholders on user-centered and accessible practices.
Guides teams through the tools and best practices of user experience design.
20% - Advocacy
Promotes user-centered design practice, mindset, and methods through presentation, collaboration, and training.
Participates in developing and maintaining design standards, processes, best practices, training, and resources that build user experience design capability throughout the organization.
Participates in UCSC and UC System design communities and discussions.
ITS Security Statement
Information Technology positions are responsible for the security of UC Institutional Information and IT Resources. The incumbent is required to follow all applicable information security policies, procedures, and standards to maintain minimum standards of information security for data, systems and applications. Supervisors are responsible for making sure their staff have appropriate security skills and qualifications, and complete all appropriate and required security training.
Bachelor's degree in related area and / or equivalent experience / training.
Demonstrated skills and knowledge of design principles such as human-centered design, visual design, interface design, interaction design, content design, and/or graphic design.
Demonstrated experience implementing user experience design best practices and guidelines in websites, software, and other interfaces.
Experience with UX design methods and artifacts such as usability testing, user interviews, diary studies, ethnographic studies, personas, journey maps, task flows, etc.
Ability to synthesize complex information and requirements into insights and easy to understand visualizations and artifacts.
Experience with diagramming, wireframing, prototyping and using design tools.
Demonstrated creative problem-solving skills, to work with ambiguity and complex problems and to create new methods and practices.
Excellent interpersonal, communication, and presentation skills to communicate effectively at various levels in the organization.
Self-motivated and able to work independently and as part of a team, and meet deadlines.
Demonstrated ability to work with others from diverse backgrounds.
Knowledge of digital accessibility (ADA and WCAG standards), and digital equity and access.
Experience facilitating co-design sessions with cross-functional teams.
Lean / Six Sigma.
SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check.
Ability to work long periods of time at a computer with or without accommodation.
Incumbent may be required to work nights, weekends and/or holidays.
Ability to complete various compliance and job-related training as directed.
Hybrid or fully remote work schedule available: If the selected candidate elects to work a hybrid or fully remote work schedule, he/she/they will be required to work remotely from a home office, frequency of remote workdays to be determined, and be able to fulfill all requirements of the UCSC telecommuting agreement.
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
HOW TO APPLY
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our HowtoApply tutorial for detailed instructions on our applicant process.
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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