The Learning Experience Designer will support learning product development through all planning, design and development phases. This role will create engaging and effective solutions for instructor-led, digital, and/or blended learning experiences. The Learning Experience Designer will design courses with the end user in mind, focusing on the learnerâs experience during the course. This role will partner with subject matter experts to design and/or revise high-impact course structures for a variety of modalities and audiences. This role will help enable USCâs vision while championing USCâs culture and values.
The candidate for the position of Learning Experience Designer must meet the following qualifications:
Bachelor's degree in instructional design, training and organizational development, human resources, cognitive science, human-computer interaction (HCI), or related fields.
Five yearsâ experience in one or more of the following fields: curriculum development, learning experience design, user experience.
Ability to interpret, analyze, and apply pertinent policies, procedures, regulations, and requirements.
Experience researching new and existing methods UX/UI design methods for learning experience design.
Demonstrated interpersonal, critical thinking and project management skills.
Demonstrated knowledge of adult learning theory and application of theory to learning deliverables.
Experience creating learning content in a virtual setting.
Ability to apply user experience principles (e.g., usefulness, usability, and desirability) to create engaging learning activities.
Knowledge of human-centered design, design thinking and Agile design methodologies.
Ability to translate content into a visual, multimedia experience, leveraging graphics, motion graphics, audio and visual design skills.
Excellent written and oral communication skills.
Demonstrated understanding of the nuanced messaging required for various audiences and distribution channels.
Experience distilling complex topics and content into personable, easy-to- understand information.
Ability to oversee concurrent projects, prioritize competing assignments, and work under pressure with frequent interruptions.
Ability to exercise discretion with confidential information.
Demonstrated proficiency with Microsoft Office.
The ideal candidate for the position of Learning Experience Designer has the following qualifications:
Advanced degree in instructional design, training and organizational development, human resources, cognitive science, human-computer interaction (HCI), or related fields.
Seven or more yearsâ experience in one or more of the following fields: curriculum development, learning experience design, user experience.
Experience in higher education and/or organizational change.
Experience creating virtual or augmented reality courses.
Demonstrated knowledge of gamification principles and application to learning experiences.
Demonstrated success shaping the development of new learning experiences and the enhancement of existing programs.
Experience utilizing learning management systems.
Demonstrated sound judgment in making decisions with minimal supervision.
Basic graphics and video creation/editing experience preferred, (e.g., Photoshop, PowerPoint, Illustrator).
Chartered Institute of Personnel and Development (CIPD) certification or similar: Certified Professional in Learning and Performance (CPLP), Organization Development Certified Professional Program (ODCP), Society for Human Resource Management Certified Professional/Senior Certified Professional (SHRM-CP/SHRM-SCP), Professional in Human Resources/Senior Professional in Human Resources (PHR/SPHR).
The candidate for the position of Learning Experience Designer will be responsible for:
Identifying and synthesizing learning needs using human-centered design approaches. Conducting needs assessments and creating measurable learning objectives. Designing, developing, storyboarding and testing course evaluations and creating maintenance plans for continuous improvement of learning solutions.
Creating and revising course design documents, rich media content, learning management systems and related materials to meet requestor requirements. Creating learning experience content from scratch as requested, working with requestors to ensure the content and experience are designed to accomplish learning goals and are tailored to the user. Designing learner-centric user interfaces that support and enhance learning outcomes with cognitive elements that elevate learner retention and concept application.
Researching and reviewing courses, learning management systems and programs developed by relevant institutions and organizations. Ensuring that courses meet ADA and universal design for learning principles.
Creating a learning experience with the client in mind, with special attention given to client feedback. Applying an in-depth knowledge of user experience (UX) design principles (e.g., usefulness, usability, desirability) to create engaging learning activities with the end user in mind.
Creating and implementing learning experiences (e.g., structures) for in- person, instructor-led, virtual and/or hybrid courses. Consulting and collaborating with managers and relevant stakeholders to understand learning experience requests. Building and managing relationships during learning product lifecycles to ensure successful design and delivery.
Staying current with trends in higher education and corporate learning, as well as innovations in pedagogical research, learning experiences, and UX design principles. Assisting the continuing development of coherent learning experience design strategies based on current research.
Maintaining confidentiality with privileged information. Demonstrating alignment to USC culture and values. Promoting an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.
Partnering with departments to develop learning experiences that comply with business and industry standards and enable the mission and strategy of the department and the university. Demonstrating, through words, actions, and ideas, alignment to USCâs strategic plan and the HR organizationâs strategic plan. Enabling the university to fulfill its academic and people missions through enhanced HR service.
Performing other related responsibilities as requested and when necessary. The university reserves the right to add or change duties at any time.
The University of Southern California is an Equal Opportunity Employer
Minimum Education: Bachelor's degreeMinimum Experience: 2 yearsMinimum Field of Expertise: Directly related experience in curriculum development, instructional design courses and/or on-line teaching in a university or corporate environment. Demonstrated interpersonal, critical thinking and communication skills. Demonstrated proficiency in Microsoft Office.
USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.