Employee Classification: Professional F/T 52 Wks Unit
Salary Range: 54,477.00
Who we are:
We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.
We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.
We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.
We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.
What you get:
Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.
Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.
Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.
Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.
Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.
The basics of this position:
Under the guidance of the Executive Director of Operations and Quality, Project Management Office, the Technical Writer is responsible for writing clear, accurate, cross-functional operational documents that satisfy established STLCC guidelines and industry standards, while working both independently and collaboratively as part of a Project Management Office team. The position will research and recommend documentation standards and concepts to ensure all documentation is accessible and easy to understand for a broad audience, and consistently updated and maintained. The Technical Writer fosters continuous improvement through consistent review, creation, and updating of STLCC policies and procedures.
What you'll do:
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. • Research, outline, write, and edit content, working closely with various departments to understand project requirements. • Write user-friendly content that meets the needs of target audience, turning insights into language for user success. • Review and/or copyedit content developed by other members of the team. • Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content. • Evaluate current content and develop innovative methods for improvement. • Other duties as assigned.
Education, experience, and other requirements:
• Bachelor’s degree or equivalent in Technical Writing, English, Communications, Journalism, or related field. • 2+ years of experience writing in an education or public service environment. • Proven experience writing instructional and procedural content. • Practical experience supporting project teams and cross-functional departments. • Fluency in technical and common office software.
• Experience working in a higher education system • Experience with APQC Process Frameworks. • Experience with Baldrige Excellence Framework.
STLCC has provided opportunity for all. As the largest higher educational institution in the region, STLCC has served more than 1.2 million students. Over 50% of households in the St. Louis area are represented in our former and current student body. Since 1962, St. Louis Community College has held fast to the fundamental belief that education has the power to lift us up — as individuals, as communities and as a city.Today, STLCC consistently ranks among the top associate degree-awarding institutions in the United States. As we launch students into new and better careers, four-year degrees and richer lives, we strengthen St. Louis one student at a time. The College employs 1,400+ full-time faculty and staff and 2,300+ part-time faculty and staff