Sapphire Sound is a young team of professionals in the pro audio-visual design and integration field. We're bringing life and agility back to an industry that has become cookie-cutter and inflexible. Our customers include performing arts venues (sound, video, lighting), churches, restaurants and hospitality and corporate boardrooms. Our unique design approach to meet customers needs and budgets has our team very busy and we're looking to add another member!

Sapphire Sound is looking for exceptional individuals who share our core values: trustworthy, skilled, responsive, passionate, all-in, and fun. We believe that these values are the drivers of our success, and we're committed to building a talented group of professionals who embody these values.

Our team is the driving force behind our success, and we're committed to building a positive team dynamic that encourages collaboration, growth, and success. We're looking for team players who are dedicated to delivering exceptional results for our clients and team.

Job Summary

We are currently seeking a skilled AV Project Manager to join our team. In this role, you will be responsible for overseeing all aspects of audio-visual projects, including planning, scheduling, and executing projects from conception to completion.

The project manager's role is the regional installation manager for the Vancouver / Abbotsford region. This position is split 40% administrative and 60% field technician. The administrative part of this position is intended to be completed in the field while assisting crews onsite.

Responsibilities

• Work with a partner/crew to complete audio-visual installation in the greater Vancouver area

• Work with the Director of Installations to ensure installations are held to company standards

• Work with the project management team to create/develop/maintain install standards

• Mentor and train new installers, develop growth tracks and ensure continued growth

• Maintain installation and forecasting calendar for the Vancouver region

• Install, configure, program, test, and troubleshoot audio-visual systems (Preferred)

• Keep up-to-date with industry trends and emerging technologies

• Provide technical support and training to clients and end-users

• Participate in weekly leadership meetings

• Maintain comprehensive status for all current projects with key deliverables

• Coordinate service call responses, including after hours in case of emergencies

Requirements

Experience Requirements:

• 5 years AV installation Experience (preferred) OR 5 years in a technical or construction-focused business.

• 2 years of experience in a leadership/management role

People Skill Requirements:

• A professional appearance and attitude with superior customer service skills and experience greeting and communicating with clients

• A team player - being able to work with a team of driven individuals to accomplish a common goal

• Being flexible - understanding that the customer's needs come first and sometimes longer days will be required to meet timelines

• Solution Oriented - Identify and implement solutions from unforeseen challenges that may apply.

• Strong Leadership - setting clear goals, motivating team members, and making strategic decisions to achieve objectives

Job Skill Requirements:

• Valid Class 5 Drivers license

• An iPhone or Andriod smartphone with/ cellular data

• Project management (Scheduling, Planning, Stakeholder communication)

• Google Apps (Gmail, Calendar, Sheets, Docs)

• Steel toe-over-ankle boots

Preferred Skills:

• Solder XLR, 1/4" TS/TRS, 1/8" TS/TRS, RCA, DB9 termination experience

• Compression RG6, RG59 termination experience

• Crimp RJ45 UTP and STP termination experience

• Rigging AV equipment such as speakers, lighting, and AV infrastructure to build structure

• Fibre LC MM/SM termination experience

• Use of Hand and Power Tools

• Proficiency with Basic networking and troubleshooting

• Experience with Crestron Toolbox, Extron Global Configurator Plus/Pro

• Experience with accessing and troubleshooting shooting audio DSP software such as Symetrix, QSC Qsys, Audio Architect

Travel Requirements:

• Ability to travel out of town - Typical 1 week/month

• Locally - Our projects take place across the Lower Mainland and project locations vary

Benefits

• Paid Vacation

• Sick Leave

• RRSP Matching

• Health Benefits

• Mileage

• All Travel Cost Paid

• Company Tools Provided

• Employee Milestone Program

• Employee Training & Development Program

• Company Social Events

• PTO During Christmas Office Closure

About Sapphire Sound Inc.

Sapphire Sound is a young team of professionals in the pro audio-visual design and integration field. We're bringing life and agility back to an industry that has become cookie-cutter and inflexible. Our customers include performing arts venues (sound, video, lighting), churches, restaurants and hospitality and corporate boardrooms. Our unique design approach to meet customers needs and budgets has our team very busy and we're looking to add another member! Sapphire Sound is looking for exceptional individuals who share our core values: trustworthy, skilled, responsive, passionate, all-in, and fun. We believe that these values are the drivers of our success, and we're committed to building a talented group of professionals who embody these values. Our team is the driving force behind our success, and we're committed to building a positive team dynamic that encourages collaboration, growth, and success. We're looking for team players who are dedicated to delivering exceptional results for our clients and team.

Connections working at Sapphire Sound Inc.