Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

Leadership and Management

• BA/BS in relevant business or higher education-related field required.
• 5 years managing web communications in a fast-paced, results-driven agency, communication office, public affairs office or similar outward-facing organization
• Demonstrated ability to work in a fast-paced, team-focused, deadline-oriented environment; the ability to effectively manage complex tasks and prioritize multiple projects and competing priorities.
• Strong organizational and project management skills; strong problem-solving skills; high quality standards and attention to detail.
• Experience working in an Agile/Scrum development process.

Communication and Strategy

• Experience establishing and executing content strategy for large, complex websites.
• Strong presentation and facilitation skills
• Skilled at diplomacy; Ability to handle the conflicting needs of multiple constituents.
• Strong writing and editorial skills
• Strong problem solving and support skills.
• Strong verbal communication skills; practices active listening
• Experience with user testing and requirements analysis as well as interaction and visual design and user testing
• Experience reporting in Google Analytics and using findings to inform IA and content strategy
• Experience with Search Engine Optimization (SEO) best practices
• Experience conducting interviews and focus groups and translating these into website goals
  

Technology and Implementation

• Extensive, hands-on experience building web pages using a content management system (Adobe Experience manager preferred).
• Experience creating a website information architecture
• Familiarity with user experience best practices
• Experience with Photoshop, image compression
• Experience with web accessibility best practices
• Understanding of digital advertising and social media best practices